The University of Florence provides students with a dedicated web platform designed to actively listen to their needs: The Student’s Voice.

Students at the University can submit reports, suggestions, complaints or praise concerning the Degree Programme in a completely anonymous manner.

Communications are handled by the Chair of the Degree Programme, who, after identifying any critical issues or problems and working together with the parties concerned, proposes the most appropriate solutions to ensure an effective resolution and promptly provides the student with a response.

Detailed instructions on how to use The Student’s Voice are available in an online manual that can be accessed directly through the application.